Frequently asked questions
Got questions for us? Find the answers here in our FAQ page or contact our support team for further assistance.
General
What is Kotae?
Does Kotae support multiple languages?
What file format does Kotae read?
Can I add Kotae to any website?
Can I see the chat history of website users with Kotae?
Do you offer a free trial?
Do I need to know how to code?
Can my team members help manage Kotae?
Can I train Kotae on multiple websites?
Customization
Can I customize Kotae's appearance?
What can I do if Kotae gives a wrong answer?
Can I further customize my Kotae to suit my enterprise needs?
Have another question?
Get in touch with your questions or concerns, and we'll get back to you quickly.